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On Dec-18th 2017 I went back up to Jim Butler Chev...

On Dec-18th 2017 I went back up to Jim Butler Chevy with Elizabeth to purchase the Midnight Edition Z71 Silverado. Our sales Associate Casey Burns, he was an amazing Sales Associate. He was very patient and very informative, and knowledgeable about the whole operations of the truck from beginning to end. If he didn't have the answer he was willing to go find out. Casey was honest and trustworthy. Casey is a very friendly person that you kind of get drawn into because of his humbleness and his character. There are plenty of competition in this auto industry. And for Jim Butler to stay on top and be awarded so many awards, it takes the effort of employees like Casey Burns to do just that for Jim Butler. Jim Butler by its self would never be successful without the outstanding and dedicated work done by such employees like Casey Burns. There is a very high turn over rate in the auto industry , and auto industry should always do their very best to keep their very finest and always acknowledge them for their performances. If once in awhile the upper management within Jim Butler would just personally shake that salesman's hand and just say thank you that alone would be a great step forward. I didn't buy a truck that day from Jim Butler, I bought a truck that day because of Casey Burns and few other members of the staff that represented Jim Butler. So Thank you Casey Burns keep up the great work.

For the Service Dept.
I really enjoy the customer service from the service dept. The entire staff are always so very friendly and outgoing. They are always ready to help and assist me with any concerns I may have about my trucks. So two thumbs up to the entire staff. Again Jim Butler should be proud to have these employees that have made Jim Butler one of the leading Chevy dealers in the Mid-West.

To Tim Raines,
Thank you for keeping your end of the bargain for keeping your word that you would help Elizabeth and me to get into another truck that would better suite my budget. Because of you and Casey and Mike the finance guy I have given my business to Jim Butler twice since June of this year. So thank you for your patience and for all of your hard effort for working with us. You guys are truly the power house that keeps Jim Butler's name on top of the other leading Chevy dealers. Thank you

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