I am dealing with khidma since more than a year,...

I am dealing with khidma since more than a year, and I really cannot describe how bad this company is, I don t exaggerate when I say it is the worst maintenance company on earth, khidma in English means service and it should be at people s service but in fact it is always creating challenges and troubles to its customer. I live in a community where parking level smells sewage since I lived there, and sometimes it leaks on the entrance and my car. I have a bad smell in my apartment since more than 6 months and they cannot fix it, I have a very simple problems since more than 6 months and still they cannot fix it. every time they send a different incompetent technician to check the problem and leave without doing anything, you call them and they always say we will call you back and they never do it. I am trying to reach the landlord to tell him but they are playing games with me and making exceuses not to give me the contact details. I am a tenant and will break my contract soon, I pay 15000 AED monthly rent for a big apartment (which is a difficult to reoccupy) and the landlord will start losing it because of Khidma. And I will make sure my next apartmenet is not under khidma. I am surprised you got 2.5 rate, it should never reach more than 1 because there is 0.