Bootstrap Lemon

Review of Quest Trade

Surprised by the low rating and reviews. Main comp...

Surprised by the low rating and reviews. Main complaint seems to be long wait times on phone to customer service. I've never had to contact customer service so I can't comment on that. It was quick and easy to open an RRSP account (less than 5 business days) and recently opened a TFSA account. It does seem to take a while longer than I expected for money to transfer in from my bank account but eventually it gets there. Otherwise no issues. Interface is really simple and easy to use and it's easy to make trades. It's a self-directed discount brokerage so I'm not really sure what people are expecting. If you're not a DIYer and you have limited knowledge of how trading works, it might not be for you.