I have visited the ER at SACMC 2X in one week now....

I have visited the ER at SACMC 2X in one week now. Last Sunday evening I took my 2 1/2 year old son in because he had a temperature (underarm) of 104.1 that I could not break even after administering acetaminophen and giving a tepid bath. Shannon Urgent Care was closed and I was on the south side of town so we visited the ER at SACMC. The male nurse asked what was going on and when I attempted to tell him and answer his questions, he continuously cut me off and would not allow me to finish. The male doctor was more polite but he simply looked in my child's ear and stated there was a lot of wax but it was "probably" an ear infection. He did not test for strep or flu. When I asked the nurse why these tests would not be conducted he responded with, "his throat doesn't look red and the flu is a virus so we can't really prescribe anything for that anyway." After all was said and done, we were prescribed an antibiotic called Suprax. NONE of the pharmacies in town carried this antibiotic and it had to be ordered so my son was not able to start them right away. The pharmacist was puzzled as to why such a rare antibiotic was ordered. Fast forward 6 days to our next visit which was this evening and things didn't get much better. I went in with severe lower back pain. X-rays were ordered and I remained in the room for almost 2 hours (in pain) without being updated even once. My father came up to the hospital and asked the nurse why nothing had been done to alleviate my pain yet. The nurse was very rude and told my father, "the doctor is very busy intubating another patient right now." I can understand that my pain was not life threatening at the moment but the doctor was not intubating anyone an hour prior as I sat in the room crying from the pain. The PA came in about 30 minutes later and said my x-rays did not show any abnormalities and I was fine. Mind you, I could barely sit up without crying. She said she could prescribe a muscle relaxer but that they were "not proven to even work." She prescribed a medication called Robaxin which is not safe while breastfeeding (which I informed them of) and told me to "pump and dump" and to call our pediatrician if I needed more info about this. All in all, both experiences were awful and I am extremely disappointed in the bedside manner, or lack thereof, shown by the doctors and nurses in the emergency department at SACMC. We will not be returning.