Rachael Tsoi

Review of Pillar and Post Hotel

My wedding ceremony was here, and it was sort of l...

My wedding ceremony was here, and it was sort of like a packaged deal when I booked my wedding reception at Prince of Wales.

The 'managers' are so incompetent, that it breaks my heart every time I think about this. My wedding took place at 1pm in the afternoon and chairs are suppose to be set up by 11am. The day of 'manager' or coordinator did not show up until noon.

Not only that, they didn't take the time to reach out and ask what we require for the event or try to make everything work for us. The only communication I received from them is 'no fake flower petals' in the garden which is absurd if I am paying $800 for a venue, the least they can do is cleanup after my wedding.

I would not recommend this place to anyone. Brides should avoid at all costs unless you want to deal with this on the day of your wedding, calling the venue and asking why they haven't set up the chairs.