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Natalie Boyd

3 years ago

My sister booked a handicap accessible extended st...

My sister booked a handicap accessible extended stay room for my mother and disabled uncle for the holidays. They somehow overbooked themselves and their room was not available when they arrived. It was a huge inconvenience especially arriving at night after a 12 hour drive. We had to make last minute accommodations when every other hotel was booked for the holidays.

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