They are scam artists. They run a shady establishm...

They are scam artists. They run a shady establishment. I booked the appointment a day ahead for my mother's birthday. The woman who booked the appointment charged my card and told me that if anything happens and she couldn't make the appointment to call and let them know. The day of the appointment my mpm was not able to make it so I calles as soon as the opened to cancel. No one answered the phone for two hours and when she finally answered she refused to redund mu money. Yes, she canceled the appointment and kept my money for a service I never received. There is no mention anywhere that they do not offer refunds and she never mentioned that when I booked the appointment. She was also extremely rude and hung up on me. This was my experience as a FIRST time customer. THEY ARE THIEVES!