Left USA to Costa Rica October 12th got to my home...

Left USA to Costa Rica October 12th got to my home December 26, 2019:
First, I want the reader to know details of my move as it compares to others. I went to CR and was giving feedback to Crown. I am a Costa Rican retired moved back to CR. My brother is a business man in CR familiar with customs processing. We both with boots on the ground were ready to be the eyes and ears of Crown in CR. I would not have written this review but Crown having me there and not reacting tells me I need to let the next mover know.
A Vice President was my first contact at Crown and thru the end. I was connected to a Lead International Coordinator for Crown but for the most part she was missing in action. Three (3) times I stated my concerns in writing to Crown regarding the CR Coordinator. The first complain was in early October, I was still in CA and could tell by reading her emails to Crown/me that she was a junior and a follower. My house was picked up October 12, 2019; I drove my truck to their warehouse next day or so and left NorCal Saturday, October 14th. That same day I contacted Crown regarding the original title of my truck and I was told by the coordinator it was being sent overnight to Mudanzas CR. Thirty (30) days later my goods arrived into CR and Crown then informed me the title of the truck was still held in San Leandro, CA just to be sure I would pay for the second portion of the move. It is important to note full disclosure here. If there were concerns about me paying the second portion of the move, they could have told me and I would have paid before hand, but instead they told me it was being sent and behind my back they held it. Crown lied to me and did not exercise full disclosure in their business with me. I now needed to pay Crown in a hurry. My US bank would not allow me to wire more than 5k per day, so required multiple wires at $25-30 each. Crown offered to take a credit card for a $300 fee and I asked for a reduction based on the rush but was told by the VP . It is what it is . I had no choice but to pay Crown the $300 fee.
On that November 18th I had to complain the second time to the VP about the performance of the CR coordinator but nothing was done on behalf of Crown. On or about December 9th I was still dealing with both Coordinators on getting my truck out of Customs and nothing was being done. My brother and I drove to the central Customs office where they told us the name of the officer . They also told us she covered 3 international warehouses and told us which office we could find her. All warehouses are closed together so we drove there and found the officer, it was then Tuesday, December 10 my goods had gotten here November 18th and the Customs officer told me she had not heard anything about my container arriving and needing review. Our intention that day was to get the truck out so we decided to bypass Mudanzas CR/Crown and figure out ourselves how to get the truck out. We got all paperwork done, drove twice to Customs Central Office; we got all necessary approvals by Costa Rica Government and by around 4:00 p.m. that same 12/10/19 we drove the truck out without assistance. At this point and after my complaints the manager for Mudanzas CR took the over the process thru completion. Unfortunately, it was almost Christmas time.
I think I have given the picture of Crown s performance while giving them the benefit of the doubt for having to deal with another country. The lies on the title are unacceptable. As a minority being treated with lies by a WBE (Women s Business Enterprise) is the last I would have expected. Crown may be good within the US. Would I recommend Crown internationally? No.