I have to say the local technicians with Direct Co...

I have to say the local technicians with Direct Communications are the absolute best. We had an issue with our internet and the wireless in our house connecting. One of the technicians called me back on the service request I had put in. He spent 2 hours on the phone with me working on our issue. He had been done with his work day for an hour and continued to help me try to fix our issue. When the issue couldn't be resolved he came out to our house the next day and spent another hour working on it with me. He finally got the issue resolved. I cannot say how much I appreciate all of the time he spent with me getting this fixed. We have since referred some friends that moved to Eagle Mountain and they feel the same way. Thank you for your stellar customer service! I honestly believe your employees make this company great.