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Happy Wife, Happy Life

4 years ago

FinishLine doesn't deserve 1 star. They don't dese...

FinishLine doesn't deserve 1 star. They don't deserve any. You are taking an approach to ruin Christmas all over America from what I've already read online and next to my own experience I understand why people are upset. I am livid to say the least. You sold me a product that you don't even have!!! The audacity. I didn't want to buy something you sold to someone else yet you took my money and aren't even sorry about it. When I called customer service not only was I barely able to communicate with your representative but she made sure to tell me a store had fulfilled my order and now "you're not getting it"... I wonder why she had a clear and certain answer yet no one reached out to me to inform me? What I find even more disturbing is that I have confirmation that your store is known for selling items in store at a higher price even after using the items to fulfill online orders. Isn't that illegal???? You can't sell 1 thing to 2 different people. I am going to make sure anyone who can read, any ears that can listen and eyes that can read lips know that it isn't worth it to spend their money at a business that will screw you over and ruin your children's birthday, holidays or any other special occasion and not even have the decency to apologize let alone contact you. I will tell every person I know to dump their FinishLine stock while they can still get anything off of it because it is worthless.

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