Grace Daugherty

Review of Hall Chrysler Dodge Jeep Ram

Found the truck I was hoping for. Good price. Ever...

Found the truck I was hoping for. Good price. Everything I needed hands down. No complaints on the truck itself but the service is lacking in many fields. Distracted sales person jumping from customer to customer.

During the sale over in the financial department the service was slow and small things had to be requested on multiple occasions.
After the sale two weeks past without being contacted at all or even given a time range for the parts that were part of the deal. All that was asked for and promised were floor mats and rain guards.
Called on two different occasions trying to get ahold of the sales manager and was promised I would be contacted Within that day and give me a time frame. Was not contacted and had to drive in to ask in person.
Overall the customer service is unreasonably slow and does not care. I thought they would take better care of their customers.