Dave Dokken

Review of Concord regional visiting nurs...

My Sister had Physical Therapy from Granite VNA. ...

My Sister had Physical Therapy from Granite VNA. I assisted her in completing the intake. Previous reviews state the staff call a few hours before and don't have any specific schedule. I agree with this, However,my Sister had another wonderful agency that provided Home Care Services, and they always called me to ask if it was okay to come over. She was always at home during these times because another agency was conducting Home Care Services. They were always polite, and showed up at the time they said they would be there. I find that this agency was very easy to communicate with and due to the limited service of PT only, I would say that they did a wonderful job. My Sister did have a difficult time understanding the excercises that were given to her. I also have very little information on the visits conducted, as I do not have any medical records to reveiw at this point in time. My Sister is now doing the excercises with her caregiver every single day and also goes to the park and walks the running track 2-3 times per week. She has improved substantially, and is improving really well. I understand the frustration with some of the clients that have written reveiws, and that Home Care Services are really difficult to obtain during this time. I personally have not had any problems with this agency and would recommend them for the physical therapy portion of the services. I have not had any experience with the Home Care Services they provide, and would be unable to make any comments about those services.