Kim Updegraff

Review of Kipling

I m giving one star because zero isn t available. ...

I m giving one star because zero isn t available. Every time I purchase something from Best Buy it s defective. Mac Book Pro screen broken after two weeks and offered nothing but sending us to the Apple store. It took two weeks to be fixed which left our son without a computer during his first weeks of freshman year. Now purchased an iPad and they wanted $15 to put on a screen protector that I already paid $35 for. Seriously? And people want to know why brick & mortar stores are going away? They offer nothing in terms of service. Do yourself a favor and bypass Best Buy by going right to Apple or buy online. I overestimated the value of actually being able to speak with a human.... they only know how to stick to the script given to them by their corporate bosses.