Erica Wilson

Review of Head

Great venue with a terrible staff. Went to see a ...

Great venue with a terrible staff. Went to see a friend perform. Bought my tickets online through the artist like I always do when he plays here. Get to the venue and ask where can I pick up my ticket I paid for. The guy sitting at the front door without looking up from his phone points around the corner. I walk around the corner and find the security check point. Ask the same question I show them my receipt in my phone and ask where I can pick up my ticket and instead of directing me to will call (where my ticket actually was waiting for me), the two women at the door told me they won t dont know what I m talking about. I tell them the name of the artist I m here to see (again) and tell them I bought my ticket and she tells me that I need to buy another ticket. They were extremely rude and of no help. All they had to do was direct me in the right direction to pick up the ticket that I paid for and that was there waiting for me.