The setting was gorgeous and the weather truly bro...

The setting was gorgeous and the weather truly brought out what winter in Canadian Rockys is like. Hands down the best experience in that aspects.
Here is the bad part of hotel though. The room was steamy hot at 28DegC. Well , I thought that just needed some time for thermostat to adjust but throughout the whole night it was 28DegC and hot air was constantly blowing the whole night. The next nor ing I called the front desk and they said some one will come by and look at it. When I returned, the heater was not blowing any air and it was starting to get stuffy. So I called the front desk again and the front desk person was informing me that the whole hotel heater system was designed to blow only hot air and if they turn it on only hot air will be emitted, and it is same for all rooms. Now I am from Alberta and ever hotel I stayed does have hot and cold blowing system and all houses was also design the same way. But the front desk argued that this is a hotel heating system and works slightly differently. After 30mins later, my 3 year old daughter and I could not take the stuffiness and called again and the same front desk person picked up the phone. He was telling me that it is pointless to get their technical people in my room to look at the air ventilation system as it will only blow hot air. When I requested can it be turned on again and he just told me it is going to blow hot air only and the technical engineers would have to go up and switch it off again. We ended the 2nd call just like that. I called the third time after another 10mins later as I was seeing that my daughter as starting to get fever. Not saying it is related. The same front desk person picked up and I explicitly say please send an engineer up to turn on the blower. When the engineer can he said that a few rooms were having issue with their thermostat and he recommended that I open the window should it get too hot for us. The engineer was apologetic about our room heater.
I think coming clean about heater not working I some room would be acceptable, rather than arguing with the client. What an ugly ordeal in such a nice natural setting.