The actual service is ok but trying to get anythin...

The actual service is ok but trying to get anything sorted since the TPG purchase is a nightmare, the staff dont log requests or notes if it reflects badly on them which makes most annoying problems much worse. The iiNet who cared about delivering great customer service to West Australians is gone and the business is a former shell of it self. If you want cheap internet and can put up with the subpar customer service there right for you.