The worst experience ever! Due to unforseen circu...

The worst experience ever! Due to unforseen circumstances, we were late for our flight and the lady at the desk told us there was another flight at a later time, to call who we booked with and if Flight network gave her the okay she could put us through. There was no sympathy watsoever on their part. Me and my sister ended up not going on our flight today missing a very special wedding. On top of it you get a portion of your money back, and in order to get that portion we have to pay $400 to get only $500?!! And in ten business weeks?!! And if we wanted to catch the next flight we would have to pay $1600 on top of what we already paid?! Ridiculous. There should atleast be a credit given to use for next time or a reasonable fee not $1600! I will never ever use their site again and I will make sure to tell others not to as well. DON T BUY YOUR TICKET FROM THIS SITE, EVERRRR.