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Eutimia Valdez Review of DeMontrond Auto Group
Very poor Customer Service. The Service Department...
Very poor Customer Service. The Service Department lies. The employees will eat and drink in your car and put no mats down. The get the leather seats dirty. Lie that they do body work and it is not performed. If you contact anybody in Accounting, they are rude, wont even respond to email or follow up.
DO NOT use Ignacio as a sales man. No knowledge of the vehicles and will lie about features. Will not set anything up correctly, causing several trips to the Dealership. Will not answer phone call or will ignore. Will blatantly say, "That's not my job, I don't know". Very poor sales person, if you want to call him that.
The only positive is the care itself.
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