Re To

Review of Diverses écoles privées à Rio ...

EDITED from 3 Stars to 5

EDITED from 3 Stars to 5
Initial Review:
I was a student for 2 months at Caminhos. Teaching was good, so were the teaching materials. Staff was very friendly, however, I paid for 8 weeks of group classes and took a break after having taken 7. I approached two different members of the staff in person on two separate occasions about my remaining lessons. Apparently there was a problem with the system which didn't show my remaining week. Both members assured me they would get back to me after having talked to the administrator, but they never did. I am disappointed in the administrative staff and was especially hoping that at least by the second time I approached them, this would be taken more seriously

Extension: A couple of days ago, after I wrote my review, I was approached by the owner of the language school. He apologized for the problems with the administrative staff and said that they just had a change in staff and thus encountered some problems. He offered me full compensation for my remaining classes and was very understanding of my situation. I wasn't expecting that and I now genuinely believe that it was a mistake and that Caminhos aims to provide an excellent service in teaching and administration. Thank you!