Derek Jones

Review of Hotel Pennsylvania

My experience sucked at the hotel. Room was priced...

My experience sucked at the hotel. Room was priced great but with all the issues in the room, messed up television, no working telephone in room, water pressure flooded the bathroom floors. Told management and nothing was done. To be in the hospitality business you need some kindness, I mean I know it's NYC but damn, I don't want to hear the porter yelling and cussing in the street. Horrible experience and put my husband in a horrible mood. Thank you very much.