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Oh Super Rupair. I wanted so badly to like you. I'...

Oh Super Rupair. I wanted so badly to like you. I've been taking both my Subaru's here for a while and problem after problem, I'm done trying. At first I had an oil change, all was well and I liked the service and price. Then I brought my WRX in for an oil change and asked for synthetic oil. They used conventional, I addressed that and they fixed it. No big deal just had to wait a little longer. Then I brought my car in to have the clutch replaced. I asked to be called if there was anything extra or wrong and to have updates on the progress. I called a few times and one time told it would be longer because they had to re weld some piece that had broken off during the fix and that this would cost me extra or "we can fix it or you can just have a car that doest work". I was very upset both by the rudeness of that comment and that they didn't bother calling me to tell me about the problem before being ready to charge me extra for it. Either way I chocked it up to a bad day and kept coming here. The next time I brought my car in for a E-break adjustment I was told the clutch fluid was dirty, I informed them that I had just had my clutch redone here, but apparently thats not a part of the $1200 clutch replacement and would cost me more. They also informed me that my summer tires needed changed "badly", my car wobbled (not a problem on the drive there, but man on the drive home I sure did notice it), and that I needed an alignment. Sigh, Okay I thought, oh well, my cars a 2003 it can develop problems. I got home and realized both my front tires (which were full when I drove it in) were below 20psi.... I filled them and surprise, the wobble went away. They had told me diagnostics were going to cost in the $75 range for the wobble...Seems like they just emptied some air out of my tires so they could get me back in there. I took my car then to a tire shop to trade out my summer tires with my winter tires. While I was there I asked them to check my alignment as well, as at this point I was feeling weerie about anything Super Rupair had told me was wrong with my car. They said my alignment was completely fine and that my tires that according to super rupair needed "badly" replaced would likely be fine for another summer season. It was then I really was upset. I have never felt so tossed around and ripped off by a company... Maybe its because I'm a woman, maybe they just think I'm naive. Hell, I endorsed it at first even when I wasn't getting the best service.Either way, I will likely not be bringing either of my cars back here.

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