I came to Midtown Honda to fix my sunroof, a part ...

I came to Midtown Honda to fix my sunroof, a part fell off and it cannot close. On the first visit, they said they needed to order the parts in order to fix it. They called two weeks later saying the parts were available and booked my appointment on a Saturday. On the Saturday I showed up and they told me they couldn't fix it because it would take too long and they didn't have enough people to do the job so they booked my appointment for today, the following Monday. I came in today and they tell me the parts didn't arrive yet.

I am deeply upset and annoyed about how much time Midtown Honda has wasted of mine. You guys need to streamline better communication within your own team and stop wasting my time, making me drive back and forth for nothing.