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Yvonne Chan

3 years ago

Booked through Expedia for one room with 2 double ...

Booked through Expedia for one room with 2 double beds for 3 people but when we checked in they told us we will have 1 queen bed because we booked from a third party site we don't get what we want.They expected 1 of us to sleep on a sofa even though we're paying good money for a luxury hotel. We had to convince them a second time to give us some sort of benefits since it was ridiculous. Luckily they paid for our valet parking. Also gave us extra linens and duvets. They hastily called us when another 2 double bed room was available which we're grateful for.

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