Dark and gloomy.

Dark and gloomy.

At the arrival on Christmas Day Sara the receptionist was cold and official, serving us while still sitting on her stool. When we asked for some welcoming drinks for us and kids, standard for any hotel that we had been in around the world, we were told to nearby bar to get ourselves. Seriously awful..

Then when we ask for indoor pool we were told it's closed as for holidays. Next day she gave us wrong time so we couldn't used it either.

You can only use pool within window of 1 h twice per day.

One more thing..if you afraid of hights as I m don't go there
14 store indoor hight without safety net there. Wow.
I panicked every time kids open the door to go out.

On the good side.

All other staff that we came across was super polite and helpful. All expect Sara who definitely should retake hospitality test

Rooms are lovely and clean.

We loved food served in hotel. Very tasty.

Our children were having great time with all staff who were wonderful with them.

Barcelona is also great.