Neil Heaton

Review of Cam Industrial Supply

Extremely difficult company to deal with. Ordered...

Extremely difficult company to deal with. Ordered a dock seal on March 3 expecting the assured 6 week time frame to have it arrive. The continues to drag their feet and didn't notify us of the need to change the original quoted product. They ended up sending the wrong one - blamed the supplier and did very little initially to help solve the problem. Ended up sending additional parts to fix the issue, but were terrible at keeping us up with time lines and expected delivery time. As it was the final (and required) pieces of the seal arrive on October 30. Go elsewhere if at all possible. Worst customer service I have ever experienced One star is FAR to good of a rating!!!