Antoinette Cantu

Review of Sterling McCall Acura

Absolutely worst Acura deanship I ve ever been to....

Absolutely worst Acura deanship I ve ever been to. I made an appointment days in advance to have my vehicle serviced and reserved a service loaner. I show up only to WAIT an hour before being assisted THEN I m told there are no service loaners available. I have an extremely busy schedule and really needed to get my car serviced as my service light has been on for a while now. I don t appreciate the absolute disregard for my time and poor follow through. The service department seems to be extremely unorganized and every person I spoke to were unaware of why I was there and what my needs were when I made an appointment and set all of this up already. NEVER coming back here again. Do yourself a favor and go to John Eagle Acura where they actually know what they are doing and can deliver on their promises.