Daries Francis Review of Improv Comedy Club Houston
I have frequented the location for years. The Eart...
I have frequented the location for years. The Earthquake show on Saturday, June 3rd was the last stop for our group celebrating my youngest daughter's graduation. There would be 7 of us. I purchased the tickets over the phone, picked them up at will call and was seated along with 3 of my guest after waiting in line for about 30 minutes. Those of us who had arrived ordered and my son walked the ticket up to the front so that the remaining quest could be escorted in. Shortly thereafter a hispanic guy with a beard approaches me and says you're gonna have to scoot over because you can't just take over this whole table by yourself. I explained that there were 7 of us 3 times at a low tone and asked that he check the ticket up front. He said I needed to go get the ticket and either way the couple was sitting down. Then went on to say if I continued being so rude he would have me put out. The waiter who was waiting on us walks up and advised that there were in fact 7 of us, but the hispanic guy continues to tell the couple to sit. Then I say the hell they will because now I'm pissed. I have been disrespected and yelled at in front of my children along with everyone else. The lady who was part of the couple begins to curse me out and another one of your staff approaches me and tells me he's gonna put me out. Why? I'm sitting in my assigned sit. Why is this happening to me? I walk past to the front and the guy tells me its fine the hispanic guy has it wrong. As I walked by the other guests that were accompanying the couple made slurs as I walked by. When I return to my seat everyone is gone, but the comic Ali gets on the stage and proceeds to say how black women always acting up. He even went further to say he would put me out. The hispanic guy continuously keeps coming to our table blocking the show pretending to clear etc., but he's not our server. Management never came to apologize for the error. I called to speak to the manager Tuesday after and left a message, but no one had the decency to call me back. The irony is that the entire show there were 2 seats directly across the aisle from us that went unoccupied the entire night, but the guy chose me to single out. Why was the assumption made by your staff that me as a black woman was trying to get special seating that I was not entitled to, but the white couple that bought separate seats was given priority and respect. This woman was allowed to approach me about a table that I paid for. There is no excuse for the way my guest and I were treated even after it was clear that YOU ALL MESSED UP. Although, Earthquake put on an excellent show I couldn't help, but feel humiliated. My children didn't even eat because they were so upset at the way I was treated. The fact that mgt did nothing to make it right is madness to me. The only reason why I didn't have us all walk out is I didn't want to ruin it for the kids, but the truth is after the fact they were upset we didn't just leave. Not to long ago I was in a wheelchair and the Improv was one of the few places I could go that would accommodate me, but this experience showed a side to this place I don't like and won't return. There is no way I will pay money to be humiliated.
Comments: