McJackson

Review of HCTC

New speeds are nice but extremely expensive and th...

New speeds are nice but extremely expensive and there are no cheap options. Customer service I talked to was a joke. Someone online was ddosing my internet for 3 months and customer service told me that "those kinds of things aren't possible" which is just laughable, and we had a static ip so I couldn't reset our IP address. 3 months (240$) of unusable internet for something that was super easy to fix. Eventually they replaced our modem (which changes your IP address) and bam the attacks stop.

edit: I am. Thanks for the response.