Love the hotel, we've stayed there numerous times....

Love the hotel, we've stayed there numerous times. The only issue/complaint that I have is with the poor TV service. Very slow and limited. We received an error message several times while trying to find something to watch (something about access unavailable).
Other than that - we love staying here! The hotel is clean, the rooms are well appointed, the staff is friendly, views are amazing and the pool is great. It's located just off the main drag in Gatlinburg making it easily accessible even when traffic is rough. I would definitely recommend it!