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Review of The Ritz Carlton, Naples

Was 4 stars just took 1 off due to valet screwing ...

Was 4 stars just took 1 off due to valet screwing up with NO apology when they FINALLY showed up w the vehicle. Here for Easter Dinner w my parents at Terrazza sitting on the patio. Dad had the Filet Minon, Mom had the Pasta Pappardelle, I had the Easter Sea Bass Special. For appetizers we split the Octopus, Calamari & Shrimp and Caesar Salad. What a beautiful night as we sat outside on the patio. Caught the sunset on the beach after it was picture perfect. Everything was great except the Sea Bass I'm not too sure if it was the sauce but unfortunately I sent it back. Alex our attendant was absolutely perfect in every way. She noticed I was contemplating the Salmon prior to ordering the Sea Bass and had offered that instead, it came out immediately but I did take it to go as something just wasn't sitting right. Now waiting for our vehicle but having a problem with the Valet as they apparently cant find our vehicle. Been standing here for 25 min now while everyone else has come and gone. No apology when they FINALLY brought the vehicle to us. Tkt 356291