The service in this place is horrible, overcrowde...

The service in this place is horrible, overcrowded checking lines, they make you check out at 11:00 am ( no late check out) but the rooms are never availabile till after 4:00 pm
The front end staff was very rude, Dawn P.??
would not give us her last name until her boss Michael Englebert (Director, front office) and even He could not guarantee that we are able to check in when they promised at 4:00 pm.
The water Park was over crowded, no place to sit, trash every where!!! NEVER COMING BACK!!