Lisa Blackwell

Review of Vanderbilt Mortgage and Financ...

I am a Judicial Assistant and ran into a situation...

I am a Judicial Assistant and ran into a situation I hadn't faced before on a case. First time dealing with Vanderbilt Mortgage and Finance, Inc.
I had been searching for 3 hours trying to find an actual human being with whom to speak. From the first click on Vanderbilt's website, I located a phone number. Skeptical if I would find any one to talk with, I tried. From "Hello' to "Goodbye", I dealt with one amazing lady. Heather Apperson. She not only answered my questions but helped me in locating the forms and explaining the processes I would need. I was so relieved and thankful, I had to take a moment out to leave this review and hope she sees it, as well as, those with whom she works. Heather was awesome!