I am giving this one star only because the enterta...

I am giving this one star only because the entertainment and staff was extremely nice and helped me with anything I needed. The only people who gave me problems were the ladies at the front desk who were not only rude but took their sweet time with everything even if they saw you were in a rush. Drinking water was not provided and the tap water was disgusting, the food was often served cold, the lobby has no air conditioning and it s nearly impossible to sit there for a long period of time, the rooms were never properly cleaned, the towels always came late and sometimes not at all, the alcohol was very low quality. This was my first experience of staying at an all inclusive resort and honestly I wouldn t do it again. Pay a little extra and stay at the Hyatt next door.