Carrie Davis Review of Horton Grand Hotel
The hotel has such old charm and with that comes o...
The hotel has such old charm and with that comes outdated rooms. I requested someone come to the room to have what looked like bugs in the vent removed and this never happened so who knows what was up there. The hotel is loud as you are downtown but it s nice for walking distance to attractions and downtown. The sink was dirty upon my arrival, blood/grass on one of the towels, asked for a vacuum which never arrived and had to ask again for one, to the person on day shift. Sheet had a hole in it, remote was filthy. There s a lot more but it wasn t awful. I ended up cleaning the room myself. Would I stay again? Probably for the location. Outside of that, Ken is the best front desk person there. He provided exceptional front desk service and was super kind. He is a local and familiar with the area and was helpful in finding restaurants. He is extremely prompt with his service.
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