R

I stayed here for 3 nights with my husband to cele...

I stayed here for 3 nights with my husband to celebrate our wedding anniversary. Everything was just great - room, washroom, view and service.
Originally we booked a King Harbourview room, but Front Office staff gave us a free upgrade to Premium Harbourview room which had an amazing view of Vancouver Harbor (water, mountains and seaplanes)!
Checkin was pretty easy and since we booked the room under BC Resident offer, parking was included for 4 days (in and out), which was great, as otherwise parking per day is $35+
Because of COVID-19, they didn t provide any room service throughout our visit - acceptable. But they certainly ensured that we can call Help Desk in need of anything. I did call them a couple of times and they were very quick in delivering the required amenities.
I also ordered a hotel amenity and Bloomex gift basket ahead of our visit to be delivered to our room on our wedding anniversary. It was appropriately delivered on specified time and the Manager was so kind to waive off the amenity charges from our total bill and instead made it complementary for us. That was very sweet
We didn t try their pool and gym although they were open on appointment basis only. The complementary tea and coffee stall in the lobby was nice and clean. We didn t try P2B restaurant either as they didn t have many vegetarian options
Overall a very pleasant experience. 1 star less for the noisy AC fan in the room

Comments:

No comments