Judy Ewer

Review of Cook County Treasurer's Office

Quite a phone system they have for the Cook County...

Quite a phone system they have for the Cook County Clerk and Treasurer's office. It is a never ending recording instructing you to "press" the number in a series of numbers for the described issue you wish to speak to someone about. You cannot, no matter how many times you circle around pressing every number, asterisk or pound key, ever get a live person on the line. Is our city so broke that it cannot employ live people to answer the phone and assist taxpayers? If there is no personnel available to answer phone calls why not just say that in the very first recorded message and inform callers that they must come to the Clerk's Office to speak with someone? If I could, I would not have even given 1 star but you cannot post your review unless you click on at least 1.