Recently visited Mercedes dealer in Den Bosch, als...

Recently visited Mercedes dealer in Den Bosch, also the last time. In connection with burglary damage to my car, I have been given an order to have a cost overview drawn up (appraisal). After I indicated that I want to think about whether I want to have the car repaired here, Mr. Marc started to look very annoyed. After paying the assignment a 160, - which I certainly had no problem with, Marc did not want to give any costs a place (overview). What did I pay for? After penetrating an overview was finally given. My next car will certainly not be purchased here!