Duffy

Review of Gwinnett Place Honda

I always go here for all service to my vehicle. I ...

I always go here for all service to my vehicle. I recently had a less than stellar experience. I came in to get a battery changed and was advised I needed a bunch of additional repair work to get the battery off due to corrosion. I declined the service because I knew it was not necessary. I felt as though I was trying to be upsold for services and parts that were not needed to simply change a battery even offered to apply for a card to cover the cost of service to give you an idea of how high the quote was. The representative told me it needed to be done because they could not remove the battery. I left, took my vehicle home and took it off myself! highly disappointed especially as a loyal customer. I would no longer recommend.