I really wanted to like this place.. I placed a $2...

I really wanted to like this place.. I placed a $250 reserve on a car because I couldn't come to look at it until the next morning and made an appointment. Chase Billings was friendly when calling to confirm the reservation. I go in for my appointment the next morning and am handed off to a lady for assistance. She tells me the car was sold at 8PM the night before (6 hours after the reservation was made). I brought up the reservation and she said that's only to stop the car from being shipped to another location which is NOT what it says on their website. She started processing the refund for me. All of which was frustrating. Then the next day I get an email from Chase saying the car is available and they haven't been able to reach me. I call and he says it's an automatic email but the car did sell and he didn't know the reservation was there but "it doesn't mean much anyway since it's refundable" even though he's the one that called to confirm it. Really, don't bother having the option if it doesn't mean anything anyway. A "Sorry, we made a mistake." would have been much better than these lame excuses. Then today (almost 2 weeks later) I get another automatic email saying "Sorry, the car you were looking at just sold." Seriously...?