candy swaby

Review of The Beverly Hilton

Very disappointing...We were placed in a room that...

Very disappointing...We were placed in a room that should have overlooked the pool but instead it overlooked the seating area. I believe our room was called The Cabanas (a more affordable room..I guessed based on the appearance and size of the room)
Definitely needs updating. Bathroom was small, no dual sinks. A glass had shattered in our room and there were pieces of it all over the room. Instead of transferring us to another room...a gentleman came in the clean it up which required sweeping and cleaning up broken pieces, liquids and vacuuming up the pieces. Twice we were visited by Management to see if we were 'ok'. In other words to ensure that the Hilton is not sued. After what seemed like forever the place was cleaned up and for all the inconvenience we were given bed slippers...yeah(can you sense my sarcasm). Perhaps if we were in a room that was actually inside the hotel, we would have been treated better. Very very disappointing.