Booked this room over the phone, and paid fully fo...

Booked this room over the phone, and paid fully for it in advance.
After a gruelling 5 hour drive in 110 heat, we were refused the room because I had used a debit card, and not a credit card.
My money was returned 4 days later, but I'll NEVER do business with these people again.
Some of us prefer not to use a credit cards for hotels, and restaurants, especially here in Phoenix the ID theft capital of the world.
The smarter people like to limit the amount exposure to their credit, and prevent careless access to their credit card information.
This was a true moment in business, and you failed miserably!
You lost a 30 year customer, and 2 other potential long term customers that day.
Sad.....