My salesman, KR was very efficient and easy to wor...

My salesman, KR was very efficient and easy to work with. Apparently there were only 3 Mazda3 s in the state of Tx matching my specifications and he found one and had it driven down from 100 miles away all in the same day!
He communicated with me along the way (via text mainly since that was my preferred method). When I arrived to the dealership he greeted us at the door, offered water and made us feel very comfortable. He had the car outside already detailed and ready to go!

The gas tank was on empty but service ppl gone so he reimbursed me via PayPal for my tank of gas. He was patient with me during the whole process (I m a very IMPATIENT person!), and he just seems like a very kind, no BS person. He is a great salesman and out of all the salesman that I was communicating from different dealerships, he was the one that got the job done and it was really a smooth process. I m very pleased with my experience! And I love my new car!

The sales manager and my husband got in a little quarrel when they told us they would give us half of what we were looking to get for our trade in. But they smoothed it out after the sales manager Alex & the used car salesman explained how the used car business worked. We did not take the offer, we plan to sell to CarMax instead.

The car was driven down 100 miles away, there was a small dent on the drivers door that the sales manager later told me they were aware of but no one said anything until it was brought to their attention after my husband noticed it. So I have to come back at a later time to have it repaired so that s a bummer. I used that error to my advantage and got a HomeLink mirror out of it! They said they will give me a loaner, fill up my gas tank and even deliver the car back to me (since the dealership is 30 miles from my house) when I go back for the repair so it will all work out.

As mentioned previously, the gas tank was on empty when I got in the car so I had to get gas at 8:30 pm while it was raining. Luckily, KR reimbursed me via PayPal the same night.
The next day my husband checked the tire pressures which were supposed to be 36 psi all the way around but they were all 32, so we will have to fill up the tires as well so that s a little disappointing.

Aside from the dent, the empty gas tank, and low tires the buying experience was overall very good. The dealership is small and quiet which is good for me because I have a bit of social anxiety! I think I may have been the only customer there or at least it felt like it which I enjoyed! Thanks again guys!