Went in to get new phones and add a line. When we ...

Went in to get new phones and add a line. When we left was told the transfer line had been added and we were good too go. Took over 1 week to get the new line actually working. Went back there multiple times and spent hours on the phone with Verizon and got no resolve. Turned out that the transfer didn't get completed in the store that day. Even though they called and verified everything was done before we left. Would have very been nice if they would have figured this out in a reasonable amount of time. And of course no one cares, they already had our money and no one will even consider anything for our trick trouble.