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Alexander Wilde

3 years ago

Had a great day at the hospital today! My

Had a great day at the hospital today! My
surgery went well and I was in and out very quickly! The nurses were excellent and my surgeon and anesthesiologist were great. They all seemed happy and knowledgeable I am new to the area and didn't have my family to stay with me but they made me feel welcome and entertained. I definitely am not a fan of registration and accounting people. The lady who had me sign my waivers and bills was very awkward and annoying. The last thing I want to do right before my surgery is be hassled about putting a down payment on a procedure your going to hassle me about every waking minute for the next couple months. Plus her social skills was quite horrible. Didn't even say "good luck" or any words of encouragement. The second I explained I didn't have a card to pay she instantly became dissatisfied. I still gave this place 5 stars because of everyone else though. I just don't see it as being professional, especially with a great insurance plan to be hassling a person, about to undergo surgery, for money.... how about I make it through ok and then we can talk money, but that's what u get with our lovely health care system. Thank you nurses and doctors for everything! Maybe the accounting and payment people could learn some social skills from the professionals making them a fortune

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