I purchased one F350 from Legacy Ford. Six months ...

I purchased one F350 from Legacy Ford. Six months later I needed some minor service. Today and for the last hour I have tried to find out if Legacy had a "Loaner for Owner" program where I could use a loaner while my vehicle was in their shop. I tried the Chat On-Line and they did not know what dealership offered and told me that they could not schedule any service. I just had a question only. Then I called the dealership direct. I spoke with two separate people that said they did not know if the dealership had a loaner program. Then I called a third person and was put on hold then disconnected. I called a fourth time and spoke with another rep. who also could not answer, if the dealership offered a loaner program. I am a commercial customer with a fleet of vehicles. I just replaced two trucks and will be replacing my entire fleet this and next year. I'm going back to McCree Ford in where I have been since starting my business 18-yrs ago. I used Legacy once to try a new dealership. My mistake. Bye Bye Legacy. Legacy, your take away from this post is to train your personnel on what you do. That way you may not lose the next multi-vehicle purchase. Hello McCree Ford I'm home..