I love this shelter because it does not turn down ...

I love this shelter because it does not turn down any animals that are brought in but will no longer be fostering through them. It is very hard to get in contact with anyone here. I went to take my THREE foster kittens to get their first rounds of shots and proceeded to wait outside in the rain as employees walked past the door and ignored my knocking. Finally receive some help and the lady had no idea what I was talking about. She brings out the Vet to talk to me and I am told they have received an emergency animal in the shelter and could not see my animals today.
she told me I could wait but it could take all day. The vet calls me no more than 15 minutes later after I was told they weren't going to be seen today and tells me they can take them. The vet the entire time had an attitude and was very rude and even hung up the phone on me because I had already left and could not bring them in.