Nice hotel was NOT told about parking is 45 . I a...

Nice hotel was NOT told about parking is 45 . I asked about parking lady said parking deck down road. Did not understand what the meant til got there. Was also told I would be on the 20th floor. WAS NOT. They said could not help this issue. Went to bar for beer I promise not playing BEER WAS HOT. Who wants that, so that was all I had was upset came here to get away from some problems. Hotel was in great location was just think If somenoe asls for certain floor you should keep your word and for gosh sake keep BEER COLD/