Specifically this is regarding the parts departmen...

Specifically this is regarding the parts department, which is always staffed by very knowledgeable and friendly people. It's been this way as long as I can remember. Granted the prices can be higher (not always) than aftermarket (when there is an option at all), but some items the quality is so much better you have to go oem. And, it's nice to always know you're getting the right thing. Plus, if they don't have it stocked, they get it super fast.