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Expedia sell packages and uses a stay at Summer Ba...

Expedia sell packages and uses a stay at Summer Bay Resort as a way of getting you interested in buying timeshare. OMG! What a total joke!! This is the WORST accommodation I have EVER stayed at. Their marketing department seriously needs to really look at their product. We supposedly 'won' an accommodation package. the costs over and above this 'package' outway accepting the package offer. It is a total scam.
And where do I start with the problems....and we have only been here two days. Rental car was supposed to be arranged for collection at the airport...this did not happen. We had to find out own way to the resort at midnight when we arrived. The room is incredibly average...leaking fridge, no jug, no cutlery or plates. Only some of the lights work. WIFI is hideously slow. Breakfasts are cold and totally limited in choice. So much so that even though we have paid for breakfasts, we went shopping to buy breakfast supplies, a toaster and jug so we can eat something reasonable. The only good thing about our room and stay is that the bed is comfortable and it is clean. The hot water from the first day has been negligible...it takes 15 minutes for it to come in before you can have a shower. And to make it even better...today the water was shut off completely in the morning...no shower...and at night...we still have NO hot water...still no shower. Unless you are a timeshare owner at this resort the care factor from Expedia is minimal. You don't earn them enough money obviously. There has been only three friendly and accommodating staff we have encountered. Yes, it is close to the parks and attractions, but OMG... you are not an owner and are just staying here...absolutely do not waste your money. The stay here is an absolute joke.

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