We had a two-night stay over the Family Day Long W...

We had a two-night stay over the Family Day Long Weekend. It was excellent!
I ve always heard that this hotel is a great place to come with kids, and it sure is. Highly recommend!

There was a bit of a hiccup at check-in - our room was ready in the system but actually hadn t been made up. The Manager on Duty, Mo, was extremely helpful in getting this resolved quickly. Since we d booked a poolside room, he asked if we would please wait while he had housekeeping handle it. Or he could put us in a different room, but it would likely not be poolside. He immediately had our room cleaned. He checked in with me part way through to let me know the rook was being made up. And then again to say it would be ready in five minutes. He also let us leave our belongings in the room while we waited. His accountability in the situation, and quick action was very appreciated.

My friend and I brought our daughters aged 4 and 6 with us. We stayed in room 101, which is located right in front of the children s swim area at the water park. The room itself was clean, comfortable and roomy enough for the four of us. The bathroom area has two sinks which is convenient. And there is also a fridge, coffee maker and microwave in room.

The waterpark was a blast for the girls. They loved going on the small slide in the kids area. And were both excited to try the bigger slides in the main pool area. There are two hot tubs in the waterpark. And, as a bonus there is another swimming pool on the lower level of the hotel. It was a decent sized pool and hot tub. There is also an infrared sauna in the women s change rooms. As well as two really nice showers. It was nice to escape to when the waterpark got a little crazy.

If you like quiet, probably don t go on a long-weekend

We are at the lounge for supper one evening, and breakfast at the restaurant buffet one morning. Great food, and exceptional service. The food is priced well, and is great quality.

All the Staff we encountered throughout our stay were friendly, courteous and just so kind. This is something we appreciated so much. It seems like this hotel has great owners and management, it shines through in its people